Published by Kai Home Care, a non-medical home care agency serving Oʻahu. We offer this guide to help you compare your options, including services other than our own.
Begin with the life the person wants
Before calling providers, ask the person considering care what they most want to keep: a quiet breakfast, familiar neighbors, a garden, a pet, regular visitors, or company at meals. Ask what feels difficult now and what they would welcome someone else taking over. Their answers should shape both proposals.
Staying home may appeal to someone who values familiar surroundings and wants help with particular routines. Assisted living may appeal to someone who wants a different household arrangement, nearby company, or fewer everyday chores. A preference for either deserves to be heard without making it a test of independence or family commitment.
Make social life specific. At home, who will arrange a visit, an outing, or a ride? On a community tour, ask to see the activity calendar and dining spaces. Find out whether the person would actually enjoy the available choices, including the option to spend time alone.
Understand what each setting provides
Hawaii’s Department of Health describes home care as including personal assistance, homemaker help, and respite. It separates these services from nursing and other clinical professional care. [1] A home-care proposal should identify the tasks and visits being arranged; it does not resolve every hour of the week by itself.
Hawaii’s assisted-living rules describe housing with meals, staff available around the clock, and services based on individual needs. [2] Do not read “24-hour staff” as a promise of a dedicated attendant beside one resident at all times. Ask how help is requested and delivered, including overnight.
Hawaii lists assisted living, adult residential care homes, and community care foster family homes under distinct regulatory categories. [3] Ask which license applies to the specific residence and care arrangement you are considering. A marketing name alone is not enough to identify it.
Account for the hours between visits—and after bedtime
Write down a usual day from waking through the next morning. Include help with meals, getting dressed, using the bathroom, moving around, and settling for bed. Note which tasks happen at predictable times and which cannot wait for the next scheduled visit. Bring uncertain care needs to the treating clinician and prospective providers.
For each at-home task, name the person or service who has agreed to handle it. “Family will help” needs a day, a time, and a willing person behind it. If a relative lives off-island, separate what they can coordinate remotely from what requires someone physically present on Oʻahu.
For assisted living, describe the same day to the community. Ask which help is included, which requires an additional service, and what the staff would do if needs change. Discuss nighttime assistance directly instead of assuming it works the same way as daytime help.
Be candid about family capacity. Record appointment trips, shopping, phone calls, and interrupted nights alongside paid support. Ask which responsibilities relatives would still hold after a move. Keep unpaid hours visible beside the budget; a plan can be affordable on paper and still ask more of a household than it can sustain.
Compare the whole monthly arrangement
Use a written proposal for the same person’s current needs on each side. A few weekly home-care visits and a residential arrangement are different purchases. Neither a low hourly rate nor a base monthly fee tells you the total by itself.
At home: include the proposed visits, applicable taxes and additional charges, housing payments, utilities, food, transportation, housekeeping outside the care plan, and any needed changes to the home. Separate one-time costs from ongoing bills. Kai’s cost guide explains its own rates and scheduling terms; it is not a market average.
Assisted living: request the base charge, the assessed care charges, and a list of included and optional services. Ask about move-in costs or deposits, meals, laundry, transportation, personal supplies, and fees that could change as assistance increases. These are questions to check, not charges every community necessarily applies.
Hawaii’s assisted-living admissions rule calls for a service listing that distinguishes base-rate services and additional fees, along with a service contract. [2] Ask the community to walk through those documents using the actual proposed arrangement.
Then consider the home left behind. If a spouse or other family member stays, many housing expenses may continue. Do not subtract an entire household budget just because one person moves. If the home will be retained, record its continuing costs. Keep any possible sale or rental income separate until the household has a concrete plan.
Check the details that could change the decision
Use these prompts with both providers. They identify details to confirm, rather than promises about every agency or community.
| Question | Help at home | Assisted living |
|---|---|---|
| Can the space work? | Review entry steps, the bathroom, sleeping space, and room for the assistance needed. | Tour the proposed unit and the routes to meals and activities; ask about accessibility. |
| Who handles an unexpected need? | Agree on contacts, missed-visit arrangements, and help outside scheduled hours. | Ask how residents request help, who responds, and what happens overnight. |
| What stays in the person’s routine? | Plan familiar meals, visitors, outings, and quiet time. | Ask about meal choices, visitors, pets, privacy, and everyday flexibility. |
| What if care needs increase? | Ask which tasks the agency can accept and which require another service. | Ask about reassessment, added services and fees, and needs the community cannot meet. |
Compare the specific proposed service plans. A provider’s general description does not establish availability, suitability, or the exact help included.
Recognize when either option may fit
Help at home may be workable when the person wants to remain there, the space supports the assistance needed, and paid and family help can cover the necessary tasks reliably. A residential option may be worth exploring when the person prefers community living or maintaining the home and coordinating help have become difficult. Both still require a provider assessment and a realistic budget.
Kai provides non-medical home care on Oʻahu. Its published scope excludes medication administration, mechanical lifts, and two-person transfers. [4] More hours do not change those limits. Our home care and home health guide explains the different provider roles.
If the support needed is unclear or neither proposal covers it, ask the treating clinician or a qualified care professional to help clarify the requirements before selecting a setting. Agree on a date to review any arrangement after it begins, and identify changes that would prompt an earlier conversation.
Take the same questions to both conversations
Print two copies, one for each proposal. Write the provider and date at the top. Use the same needs and preferences on both sheets, and mark unanswered items for follow-up.
0 of 8 answered
The checklist is a conversation aid, not an assessment of a provider. Your selections stay in this tab only; nothing is sent.
Use Oʻahu’s public resources as well
The Honolulu Elderly Affairs Division provides information and referrals about long-term support options through its Kūpuna Helpline, 808-768-7700. It can be a useful starting point for questions beyond a single provider’s services. [5]
Use the Hawaii Department of Health’s licensing resources when checking a provider. Look at the document date and confirm current status with the provider and DOH if an entry is old or unclear. A directory is a starting point; it does not confirm an opening or an individual care fit.
Check the details
Sources & review
Sources checked on September 30, 2026. Rules and provider terms can change; use the linked originals to confirm the current details.
- Hawaii Department of Health: home care agency information
Public description of personal assistance, homemaker help, and respite, and the distinction from nursing and clinical services.
- Hawaii Administrative Rules, Chapter 11-90: assisted living facilities
The chapter currently linked by Hawaii DOH. Sections 11-90-1 and -2 describe the setting; section -10 addresses service listings and contracts. The rule text shows an August 23, 1999 effective date. Provider-specific arrangements still need confirmation.
- Hawaii Department of Health: facility categories and applicable rules
Lists assisted living, adult residential care homes, and community care foster family homes under separate rule chapters. This guide does not compare every residential category.
- Kai Home Care: published scope and cost guide
Kai’s non-medical scope and exclusions. No new price, availability, or coverage commitment is made here.
- Honolulu Elderly Affairs Division: common questions
Information and assistance, long-term support referrals, and the 808-768-7700 contact number.
About this guide
Published by Kai Home Care, LLC, a licensed non-medical home care agency serving Oʻahu (237-HCA). Kai has a commercial interest in agency care. This guide explains public Hawaii care-setting information and offers planning questions. It does not assess an individual’s care needs, interpret a contract, or claim independent clinical or legal review.
General information, not individualized tax, legal, insurance, or medical advice. A qualified professional can review the obligations that apply to your family. Contact Kai with a question or correction.
When you are ready
Bring us the day you need to plan.
If help at home is one of the options you are considering, tell us about the tasks, timing, and routines that matter. We can discuss whether Kai’s non-medical service fits.
Discuss help at home Or call 808.400.9627Non-medical home care · Oʻahu, Hawaiʻi
